Privacy Policy

Introduction

Welcome to Medi Global. We value your privacy and want you to feel safe when you use our website. This Privacy Policy explains how we collect use and protect your personal information. By using our site you agree to the practices described below.

 

1. Information We Collect

  • Personal Details: When you contact us or register for an appointment we may ask for your name phone number email address and postal address.
  • Medical Information: To provide proper care we may collect details about your medical history treatment plans and other health-related data.
  • Payment Information: If you pay for services online we may collect payment card details billing address and other information needed to process transactions.
  • Website Usage Data: We collect non-identifiable information such as IP address browser type pages visited and time spent on our site. This helps us improve our website.

2. How We Use Your Information

  • To Provide Services: We use your personal and medical information to schedule appointments coordinate treatment and offer follow-up care.
  • To Communicate: We may send you appointment reminders treatment updates and other important information via phone email or SMS.
  • To Improve Our Website: Usage data helps us understand how you interact with our site so we can make it easier to use and more helpful.
  • For Billing and Payment: We use payment details to process fees for our services and send you invoices or receipts if needed.
  • Legal Requirements: In some cases we may need to share information to comply with local laws or respond to a valid legal request.

3. Sharing Your Information

  • Healthcare Partners: We may share your medical information with hospitals laboratories or specialists who are involved in your treatment.
  • Service Providers: We work with trusted third-party vendors such as payment processors website hosts and email service providers. These partners have access to your data only to perform services on our behalf and must keep it confidential.
  • Legal Authorities: We may disclose your information if required by law or to protect our rights and the safety of our patients.

4. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze site traffic.
  • You can choose to disable cookies in your browser settings but this may affect the functionality of our site.

5. Data Security

  • We take reasonable measures to protect your information from unauthorized access loss or misuse. Our systems use industry-standard security technologies and access controls.
  • While we strive to keep your data safe we cannot guarantee complete security of information transmitted over the internet.

6. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we learn we have collected data from someone under 18 we will delete it promptly.

 

7. How Long We Keep Your Information

We retain your personal and medical information as long as necessary to provide services comply with legal obligations and resolve disputes. When information is no longer needed we will securely delete or anonymize it.

 

8. Your Rights

You have the right to access correct or request deletion of your personal data. You can also ask us to restrict processing or object to certain types of use. To exercise these rights please contact us using the details below.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes we will revise the “Last Updated” date at the top of this page. We encourage you to check this page periodically for updates.

 

10. Contact Information
If you have any questions or concerns about this Privacy Policy please reach out to us:

Address: Delhi, India

Phone No: +91 82877 39641

Email: connect@themediglobal.com

 

Thank you for trusting Medi Global with your personal and medical information. We are committed to protecting your privacy and ensuring you receive the best care.